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Legal and Corporate Texts for SolucionesparaCasa.com

COMPANY
DAGU, S.A.

Tax ID: A-19005750
Crta. N-II Km. 50,6, Polígono Industrial Cabanillas del Campo, 19171 Cabanillas del Campo (Guadalajara), Spain
+34 612 345 678 · info@solucionesparacasa.com

Document Contents:

  1. Legal Notice
  2. Privacy Policy
  3. Cookie Policy
  4. Terms and Conditions of Sale
  5. Shipping and Payment Methods
  6. Returns, Exchanges and Warranty
  7. About Us
  8. Contact

Automatically generated document
Sector: Household appliances and goods
Version: 1.0 · Effective date: January 1, 2026


1. Legal Notice

Legal information of DAGU, S.A. in accordance with Law 34/2002 (LSSI-CE)

1.1. Identification details of the owner

In compliance with Article 10 of Law 34/2002, of July 11, on Information Society Services and Electronic Commerce (LSSI-CE), the following identification details of the owner of the website SolucionesparaCasa.com are provided:

Company: DAGU, S.A.

Tax ID: A-19005750
Address: Crta. N-II Km. 50,6, Polígono Industrial Cabanillas del Campo, 19171 Cabanillas del Campo (Guadalajara), Spain
Telephone: +34 612 345 678
Email: info@solucionesparacasa.com
Website: SolucionesparaCasa.com
Hours: Monday to Friday, 9:00 AM to 6:00 PM
Activity: Retail sale of household appliances and goods online and in a physical store. Registered in the Mercantile Registry of Guadalajara.

1.2. Purpose and Scope
This Legal Notice governs access to, browsing of, and use of the SolucionesparaCasa.com website (hereinafter, “the Website”). Simply accessing and/or using the Website confers the status of user upon the visitor, who from that moment fully and unreservedly accepts these terms and conditions, as well as any other specific terms and conditions that may supplement the provisions of this Legal Notice.

1.3. Intellectual and Industrial Property

All content on the Website—including, but not limited to, text, photographs, graphics, images, icons, technology, software, links, and other audiovisual or sound content, as well as its graphic design and source code—is the intellectual property of DAGU, S.A. or third parties. No rights of exploitation recognized by current intellectual property legislation are transferred to the user.

The trademarks, trade names, and logos of third-party products displayed on the Website (appliance manufacturers and associated brands) are the property of their respective owners and are used exclusively for identification purposes.

The reproduction, distribution, public communication, transformation, or any other activity that may be carried out with the content of the Website without the express written authorization of DAGU, S.A. is strictly prohibited.

1.4. Terms of Use

The user agrees to use the Website in accordance with the law, this Legal Notice, morality, generally accepted good practices, and public order. In particular, the user agrees to:

1.5. Exclusion of Warranties and Liability

DAGU, S.A. shall not be liable, under any circumstances, for any damages of any kind that may arise, including but not limited to: errors or omissions in the content, unavailability of the Website, or the transmission of viruses or malicious programs in the content, despite having taken all necessary technological measures to prevent it.

1.6. Links to Third Parties

The Website may contain links to third-party sites. DAGU, S.A. does not control and is not responsible for the content, privacy policies, or availability of these external sites.

1.7. Modifications

DAGU, S.A. reserves the right to make, at any time and without prior notice, any modifications it deems appropriate to the Website, and may change, delete, or add both the content and services, as well as the way in which they are presented.

1.8. LApplicable Law and Jurisdiction
These terms and conditions are governed by Spanish law. For the resolution of any dispute that may arise from access to or use of the Website, the parties submit to the Courts of Guadalajara, unless applicable consumer regulations determine a different jurisdiction.

Consumers residing in the EU can access the European online dispute resolution platform at https://ec.europa.eu/consumers/odr


2. Privacy Policy

Personal data protection in accordance with the GDPR and LOPDGDD

2.1. Data Controller

The data controller for your personal data is:

Company: DAGU, S.A.

Tax ID: A-19005750
Address: Crta. N-II Km. 50,6, Polígono Industrial Cabanillas del Campo, 19171 Cabanillas del Campo (Guadalajara), Spain
Telephone: +34 949 00 00 00
Email: info@solucionesparacasa.com
Website: SolucionesparaCasa.com
Hours: Monday to Friday, 9:00 AM to 6:00 PM

2.2. Data We Collect

We collect and process the following categories of personal data when you interact with our website and services:

2.3. Legal basis for processing

We process your personal data based on the following legal grounds of Regulation (EU) 2016/679 (GDPR) and Organic Law 3/2018 (LOPDGDD):

2.4. Purposes of Processing

2.5. Communication of Data to Third Parties

Your data may be communicated to the following third parties, solely for the purposes described above:

DAGU, S.A. does not sell, rent, or transfer your personal data to third parties for commercial purposes.

2.6. International Transfers

Your data is stored and processed within the European Economic Area (EEA). In the event that a transfer outside the EEA is necessary, appropriate safeguards will apply (Standard Contractual Clauses or adequacy decisions of the European Commission).

2.7. Retention Period

2.8. Data Subject Rights

As a data subject, you have the following rights recognized by the GDPR:

of your data.

Restriction of processing: restrict how we process your data.

Data portability: receive your data in a structured and machine-readable format.

Objection: object to processing based on legitimate interest or direct marketing.

Withdrawal of consent: at any time, without retroactive effect.

To exercise these rights, send an email to info@solucionesparacasa.com with the subject “Data Protection,” attaching a copy of your ID card/residence permit. We will respond within a maximum of 30 days.

Supervisory authority: if you believe that your rights have not been adequately respected, you can file a complaint with the Spanish Data Protection Agency (AEPD) at www.aepd.es or at C/ Jorge Juan, 6, 28001 Madrid.

2.9. Security Measures

We implement appropriate technical and organizational measures to protect your data against unauthorized access, alteration, disclosure, or destruction. These include SSL/TLS encryption for all data in transit, PCI DSS compliant payment processing, access controls, and regular security reviews.

2.10. Changes to this Policy

We may update this privacy policy periodically. The most recent version will always be available on the website. Substantial changes will be communicated by email or through a prominent notice on the site.

Last updated: January 1, 2026


3. Cookie Policy

Use of Cookies on SolucionesparaCasa.com

3.1. What are Cookies?

Cookies are small text files that websites store on your device (computer, phone, or tablet) when you visit them. They are widely used to make websites function more efficiently and to provide information to website owners.

This website, SolucionesparaCasa.com, operated by DAGU, S.A. (Tax ID A-19005750), uses cookies in accordance with Directive 2002/58/EC (ePrivacy), Regulation (EU) 2016/679 (GDPR), and Law 34/2002 (LSSI-CE).

3.2. Types of Cookies We Use

Technical Cookies (Strictly Necessary)

These are essential for the website to function and cannot be disabled. They include session management, shopping cart, and security cookies.

Cookie Provider Purpose Duration
cart_token SolucionesparaCasa.com Shopping Cart 14 days
secure_session_id SolucionesparaCasa.com Authenticated Session Session
cookie_consent SolucionesparaCasa.com Preferences Cookies 12 months
csrf_token SolutionsforHome.com CSRF Protection Session

Analytical Cookies

These help us understand how visitors interact with the website by collecting anonymous statistical data. They are only installed with your consent.

Cookie Provider Purpose Duration
_ga Google Analytics Identify unique users 2 years
_ga_* Google Analytics Session state 2 years
_gid Google Analytics 24h identification 24 hours

Advertising Cookies

These are used to show ads relevant to your interests. They are only installed with your explicit consent.

Cookie Provider Purpose Duration
_fbp Meta (Facebook) Advertising Targeting 3 months
_gcl_au Google Ads Conversion Tracking 3 months

3.3. Cookie Management

The first time you visit our site, a cookie banner allows you to accept or reject non-essential cookies. You can modify your preferences at any time by clicking the “Cookie Settings” link in the footer.

You can also control cookies through your browser settings:

Note: Disabling technical cookies may prevent you from using certain site features, including adding products to your cart and completing purchases.

3.4. Third-Party Cookies

Some cookies are set by third-party services. We do not control these cookies; please refer to their respective privacy policies.

3.5. Modifications

We may update this cookie policy periodically. Any changes will be posted on this page.

Last updated: January 1, 2026


4. Terms and Conditions of Sale

General Terms and Conditions of Sale

4.1. Introduction

These General Terms and Conditions (“Terms”) govern the purchase of products through the SolucionesparaCasa.com website, operated by DAGU, S.A. (Tax ID A-19005750), with registered office at Crta. N-II Km. 50,6, Polígono Industrial Cabanillas del Campo, 19171 Cabanillas del Campo (Guadalajara), Spain.

By placing an order on our website, you confirm that you have read, understood, and fully accepted these Terms. If you do not agree with any part of them, please do not use our services.

4.2. Legal Capacity

To make purchases on SolucionesparaCasa.com, you must be over 18 years of age or have the consent of your legal representative. By placing an order, you confirm that you meet this requirement and that all the information provided is accurate and complete.

4.3. Products and Prices

All prices on the site are expressed in Euros (€) and include applicable Spanish VAT, unless otherwise indicated. Prices may change without prior notice, but changes will not affect orders already confirmed.

We make every effort to ensure that product descriptions, images, and specifications are accurate. However, slight color variations due to device screen settings do not constitute a product defect.

Price Guarantee: If we detect a pricing error after you confirm your order, we will contact you to offer the correct price or a full refund before shipment.

4.4. Purchase Process

The purchase process consists of the following steps:

The sales contract is considered finalized when you receive the confirmation email. DAGU, S.A. reserves the right to cancel orders in case of stock shortages, pricing errors, or suspected fraud.

4.5. Payment
All payments are processed through a secure, PCI DSS certified payment gateway. DAGU, S.A. does not store or have access to your complete card details. Your bank may request additional verification using 3D Secure.

Payment is charged at the time of ordering. If payment is not completed successfully, the order will be automatically canceled.

4.6. Shipping
Shipping conditions, zones, and costs are detailed in the Shipping and Payment section of our website, which forms an integral part of these Terms. Estimated delivery times are calculated from the shipping date and are not binding. DAGU, S.A. is not responsible for delays caused by the shipping company or circumstances beyond our control.

The risk of loss or damage passes to the customer upon delivery. Please inspect the package upon receipt and report any damage within 48 hours.

4.7. Returns and Warranty

Your rights regarding returns, exchanges, and warranty are detailed in the Returns and Warranty section of the website, which forms an integral part of these Terms.

In summary: you have 30 calendar days from receiving the product to request a return. The standard return fee is €4.95 per order; for large appliances or bulky products, the collection fee is €14.95. The product must be complete, not misused, and include its accessories. Once received and inspected, the refund is made to the original payment method within a maximum of 14 calendar days, deducting the return fee where applicable. New products have a 3-year legal warranty under Royal Decree-Law 7/2021.

4.8. User Accounts
You can create an account to expedite future purchases and access your order history. You are responsible for maintaining the confidentiality of your credentials. Notify us immediately if you suspect unauthorized use of your account.

We reserve the right to suspend or close accounts that violate these Terms or are associated with fraudulent activity.

4.9. Intellectual Property
All content on the website is protected by intellectual property laws as described in the Legal Notice. No content may be reproduced, distributed, or modified without the prior written consent of DAGU, S.A.

4.10. Limitation of Liability

To the maximum extent permitted by law, the total liability of DAGU, S.A. for any claim arising from these Terms shall not exceed the total amount paid by the customer for the product.specific issue that gives rise to the claim.

Nothing in these Terms limits your statutory rights as a consumer under applicable Spanish and EU law.

4.11. Applicable Law and Jurisdiction

These Terms are governed by Spanish law. Disputes will be resolved before the Courts of Guadalajara, unless mandatory consumer protection rules assign jurisdiction to the consumer’s place of residence.

Consumers residing in the EU can access the European online dispute resolution platform: ec.europa.eu/consumers/odr

4.12. Amendments

We may update these Terms periodically. The current version will always be published on this page. Your continued use of the site after changes constitutes acceptance of the updated Terms.

Last updated: January 1, 2026


5. Shipping and Payment Methods

Delivery areas, delivery times, and accepted payment methods

5.1. Order Processing

Orders placed on SolucionesparaCasa.com are processed by DAGU, S.A. (Tax ID A-19005750). All orders are prepared at our facilities in Cabanillas del Campo (Guadalajara).

Orders placed before 2:00 PM on weekdays are processed the same day. Orders placed after 2:00 PM, on weekends, or holidays are processed the next business day.

Order Confirmation: You will receive an automatic confirmation email immediately after completing your purchase. If you do not receive it within 30 minutes, please check your spam folder or contact us at info@solucionesparacasa.com.

5.2. Delivery areas and delivery times

We currently ship to mainland Spain and selected European destinations. Delivery is made to street level at the address provided; carriers do not access upper floors without additional service.

Zone Estimated Delivery Time Cost
Spain (Peninsula) 24-72 business hours FREE
Balearic Islands 3-5 business days FREE
Europe (EU) 5-10 business days FREE

Note: Deliveries are made Monday through Friday, excluding national and local holidays.

Delivery times are estimates and are calculated from the date of shipment. Delays caused by the carrier, customs, or force majeure do not entitle you to cancellation.

5.3. Shipment Tracking

Once your order has been shipped, you will receive an automatic email with the tracking number to monitor your package in real time. All delivery status updates are sent to the email address provided during the checkout process.

If the tracking information is not updated for more than 5 business days, please contact us.

5.4. Payment Methods

We accept the following payment methods. All transactions are processed through a secure, PCI DSS certified payment gateway. DAGU, S.A. does not store or have access to your complete card details.

Visa (credit and debit)

Mastercard (credit and debit)

American Express
Maestro
Bizum
Bank transfer (additional verification period)
Installment payments with financing (available for amounts over €200)

Upon confirming your order, you will be redirected to the secure payment gateway. Your bank may request additional verification via 3D Secure (SMS code, in-app confirmation, etc.). If payment is not completed, the order will be automatically canceled.

Having trouble with payment? Check: (1) your bank’s 3D Secure notification, (2) if your card has sufficient funds, (3) if your card supports online or international purchases. Contact your bank or write to us at info@solucionesparacasa.com.

5.5. Invoicing and VAT
The VAT invoice is automatically sent to your email upon order confirmation. All prices on the website include applicable Spanish VAT. If you require a company invoice with specific tax information, please contact us before placing your order.

5.6. Installation and Removal of Old Appliances

For large appliances (washing machines, dishwashers, refrigerators, ovens, etc.) we offer the following optional additional services:

5.7. Contact

Company: Soluciones para Casa S.A.L.
Tax ID: A-19005750
Address: Crta. N-II Km. 50,6, Polígono Industrial Cabanillas del Campo, 19171 Cabanillas del Campo (Guadalajara), Spain
Telephone: +34 612 345 678
Email: info@solucionesparacasa.com
Website: SolucionesparaCasa.com
Hours: Monday to Friday, 9:00 AM to 6:00 PM


6. Returns, Exchanges, and Warranty

30-day returns · Standard return fee €4.95 · Large appliances €14.95 · 3-year legal warranty

6.1. Return Period

You may request a return within 30 calendar days from the date you receive the product, without needing to give a reason.

To start a return, contact DAGU, S.A. by email at info@solucionesparacasa.com or by phone at +34 612 345 678, stating your order number and the product you wish to return.

6.2. Return Conditions

6.3. Return Shipping Cost

The applicable return fee will be deducted from the refund, except in cases of defective products or errors attributable to DAGU, S.A.

6.4. Exceptions and Non-returnable Products

Returns are not accepted for products that have been misused, installed or handled in a way that prevents resale as new, incomplete products, products damaged by the customer, personalized or made-to-order items, opened consumables, gift cards, activated software/licenses, or unsealed hygiene/personal-care products, except where there is a manufacturing defect.

These exceptions do not limit the consumer’s statutory warranty rights where a manufacturing defect or lack of conformity exists.

6.5. How to Return a Product

  1. Request: email us at info@solucionesparacasa.com or call +34 612 345 678 with your order number.
  2. Instructions: we will reply with shipping or collection instructions.
  3. Preparation: pack the product securely and include all accessories.
  4. Receipt and inspection: we will check the product condition after receiving it.

6.6. Refunds

Once the product has been received and inspected, the refund will be made to the original payment method within a maximum of 14 calendar days. The refunded amount will include the product price and, where legally applicable, the standard initial shipping cost. The €4.95 or €14.95 return fee will be deducted where applicable.

6.7. Exchanges

If you wish to exchange a product for another model, color, or size, you must request it within 30 calendar days. If the new product is more expensive, you will pay the difference; if it is less expensive, the difference will be refunded after the exchange is validated.

6.8. Legal Warranty

All new products have a 3-year legal warranty under Royal Decree-Law 7/2021. The warranty covers manufacturing defects or lack of conformity, but does not cover damage caused by misuse, incorrect installation, impact, unauthorized handling, normal wear and tear, or inadequate maintenance.


7. About Us

DAGU, S.A. — your trusted appliance store

Our Story

DAGU, S.A. was born from a simple idea: to make buying appliances and household goods easy, transparent, and at the best price. Based in Cabanillas del Campo (Guadalajara), we combine the personal touch of a family business with the efficiency of online sales.

Since our founding, we have grown to offer a wide range of products from leading brands in the sector—Bosch, Siemens, Balay, LG, Samsung, Haier, Cecotec, Electrolux, and many more—all available for delivery throughout Spain and with select shipments to the rest of Europe.

What sets us apart

Our mission

We believe a comfortable home starts with reliable and efficient appliances. Our mission is to equip every home with the best products on the market, at a fair price, and with the personalized advice that only a friendly and approachable team can offer—whether it’s your first washing machine or a complete kitchen renovation.

Commitment to the Environment

We promote responsible consumption by offering high energy efficiency products and facilitating the free removal of your old appliance for proper recycling in accordance with Royal Decree 110/2015 (WEEE).

Visit Us

Company: DAGU, S.A.

Tax ID: A-19005750
Address: Crta. N-II Km. 50,6, Polígono Industrial Cabanillas del Campo, 19171 Cabanillas del Campo (Guadalajara), Spain
Telephone: +34 612 345 678
Email: info@solucionesparacasa.com
Website: SolucionesparaCasa.com
Hours: Monday to Friday, 9:00 AM to 6:00 PM


8. Contact Us
We’re here to help — Spanish-speaking support

How to contact us

Company: DAGU, S.A.

Tax ID: A-19005750
Address: Crta. N-II Km. 50,6, Polígono Industrial Cabanillas del Campo, 19171 Cabanillas del Campo (Guadalajara), Spain
Phone: +34 612 345 678
Email: info@solucionesparacasa.com
Website: SolucionesparaCasa.com
Hours: Monday to Friday, 9:00 AM to 6:00 PM

Customer Service

Our customer service team responds within 24-48 business hours. For urgent inquiries, the fastest way is to call +34 612 345 678.

Types of Inquiry

Frequently Asked Questions

How can I track my order?
Once your order has been shipped, you will receive an email with a tracking number. You can also check the status in the “My Orders” section of your account.

What is the return policy?
We offer returns within 30 calendar days from receiving the order. The product must be complete, not misused, and include its accessories. The standard return fee is €4.95 per order; for large appliances or bulky products, the collection fee is €14.95. Refunds are issued to the original payment method within a maximum of 14 calendar days after receipt and inspection. See full details on the Returns and Warranty page.

Do you offer appliance selection advice?
Yes. Our team helps you select the right product based on usage, energy efficiency, and budget. Contact us by phone or email at info@solucionesparacasa.com.

Do you ship to all of Spain?
We ship to mainland Spain and the Balearic Islands. See areas, delivery times, and rates on the Shipping and Payment page.

Do the appliances have a warranty?
Yes. All new products have a 3-year legal warranty in accordance with Royal Decree-Law 7/2021, in addition to the manufacturer’s commercial warranty where applicable.

Do you offer installation and removal of the old appliance?
Yes. For large appliances, we offer optional basic installation and removal of the old appliance with certified WEEE recycling. Please check the current price list when placing your order.

Business Hours

Monday to Friday, 9:00 AM to 6:00 PM

Outside of business hours, you can email us and we will respond the next business day.


Appendix: Summary for the Technical Team

Reference Information for WordPress Implementation

Data to Replace in Templates

Bookmark Value
{COMPANY} Home Solutions S.L.
{DOMAIN} SolucionesparaCasa.com
{WEB_URL} https://solucionesparacasa.com
{CIF} A-19005750
{ADDRESS} Crta. N-II Km. 50,6, Polígono Industrial Cabanillas del Campo, 19171 Cabanillas del Campo (Guadalajara), Spain
{PHONE} +34 612 345 678
{EMAIL} info@solucionesparacasa.com
{SCHEDULE} Monday to Friday from 9:00 a.m. to 6:00 p.m.
{SECTOR} appliances and household items

Recommended URL structure

Page Slug (URL)
Notice Legal /legal-notice
Privacy Policy /privacy
Cookie Policy /cookies
Terms and Conditions /terms
Shipping and Payment /shipping-and-payment
Returns and Warranty /returns-and-warranty
About About Us /about-us
Contact /contact

SEO Meta Descriptions

Suggested meta descriptions (max. 160 characters) for each page:

Page Meta description
Legal Notice Legal information for DAGU, S.A. Tax ID, registered address, and general terms of use of the website.
Privacy Privacy policy in accordance with the GDPR. How we collect, process, and protect your personal data.
Cookies Use of cookies on SolucionesparaCasa.com. Technical, analytical, and advertising cookies. Preference management.
Terms General terms and conditions of sale: purchase process, payment, shipping, consumer rights, and applicable legislation.
Shipping and Payment Shipping within 24-72 hours throughout Spain. Secure payment by card, Bizum, or bank transfer. Free shipping on orders over €50.
Returns 30-day return policy · standard fee €4.95 / large appliances €14.95 · refund within 14 calendar days after inspection.
About Us DAGU, S.A. — your appliance store in Fontanar. Official brands, best prices, friendly service.
Contact Contact DAGU, S.A.: phone +34 612 345 678, email info@solucionesparacasa.com. Business Hours.

Important Notes

Document generated for DAGU, S.A. · Tax ID A-19005750
Crta. N-II Km. 50,6, Polígono Industrial Cabanillas del Campo, 19171 Cabanillas del Campo (Guadalajara), Spain
Version 1.0 · January 1, 2026